Coming to Ivybank from the textile industry might have been a shock to Selena but as she and husband Robert are involved in showing and breeding Bearded Collies the inside of a veterinary clinic was a familiar place. Officially she's a receptionist-admin person but she's also the “social secretary” for the practice, organising staff parties, days out, charity fund-raisers: any excuse for a bit of a hooly really. Definitely a party animal, Selena is the only person who regularly runs up the stairs!
Sinnita joined the Ivybank Vets reception team in 2015.
Fiona is primarily based at the Kilwinning clinic reception and her cheerful welcome will be familiar to many of our Kilwinning clients. She also maintains the many flowerpots that brighten up the extererior of our Kilwinning clinic.
Judy is a busy mum, part time post mistress and part time receptionist – spending her time dashing maniacally between ballet classes, karate lessons, selling stamps and answering ‘phones!! A self confessed caffeine addict, she consumes a daily dose of caffeine so great that she can see noises! We don’t complain because it stops her sleeping on the job and she is then capable of working at the speed of sound! Judy finds fun in everything and has made us smile in West Kilbride for 4 years now.
Heading up our team of receptionists is Janice. She's had 2 stints at Ivybank - Irvine, the first when she was just a wee lassie, and then a few years later when she started her VN training. She is a qualified VN but a creaky back keeps her from the heaving and lifting and leaning, so she does loads of admin and phone-answering, and other stuff like that. She's very good at organising people (just ask her husband Donald), but her fiddle-playing daughter is her equal.
Amanda recently joined the reception team at Ivybank Vets and also helps out in the busy Irvine hospital kennel.
Irene has recently become a member of the Ivybank Vets reception team and is quickly adapting to the daily hussle and bussle of a busy veterinary clinic.
Lovely Leesa has been at the West Kilbride surgery since Charlie Garratt had the surgery. Leesa always has time to speak to both animals and their owners but generally in that order!! Leesa's hobbies are finding obscure animal pictures on the internet and making the staff and hopefully the bosses laugh each day! Leesa is also a busy mum and enjoys fishing trips with her family. To keep Leesa going while at work she depends heavily on a large intake of sugary sweets.
Every clinic needs a morning person. They need to be bright, alert and on-the-ball. Just as well Louise is all of these things. She types faster than anyone who's ever worked here and probably faster than anyone has ever seen. And it's accurate. Wihc si fotruntea.
Allison joined the reception team at our Irvine surgery in 2015.
ANIMAL CARE ASSISTANT/RECEPTIONIST
Mandy splits her time between Irvine, where she works as an animal care assistant in our busy hospital kennel, and Kilwinning, where she welcomes you at the reception desk with a cheery smile and keeps the vets in line!